Change, as undesirable and inevitable as it is, is the essence of any business and any revolution needs a catalyst called ‘change’. One such catalyst in the process of strengthening the economy is ‘digitalization’. It holds utmost importance in every sector and one such sector is restaurant business, which needs to keep up with the changing trends of digitalization. Rupert Murdoch, Founder, News Corporation, says that the world is changing very fast; the big will not beat the small anymore. It will be the fast beating the slow. The virtual world is a whole other thing and one needs to mark a footprint on the sands of virtual grounds to mark its presence for the business to flourish. Virtual world presence is, hence, a vital pearl in weaving the necklace of success in any business.
According to a survey, there are 3.77 billion people in the world using the internet as of January, 2017. The Impact of the internet cannot be ignored in the daily proceedings of people’s day to day life. Over the course of time, the restaurant business hasn’t been much affected. It has arrived at a point in time where the restaurant and hotel businesses need to be put online for the world to recognize. This means that they need tailor made Hotel Softwares. There are various means for the restaurants to go digital. Much software has been developed to regard the same issue which can be mentioned as below:
- Restaurant POS software- for handling all payments
- Business Intelligence and operations- for restaurants that want a more clear view of inventory, staffing, marketing and finances. Companies like Compeat and Ctuit offer this.
- Purchasing and inventory- Tools like CrunchTime help restaurants manage food costs.
- Wait list management applications- helps eliminate the line to wait for table.
- Restaurant software- Companies like Restauran365 and GetLinked give restaurants a secure, digital way to manage their finances.
According to Forbes, Millennials spend 44% of dollars on eating out which is approximately close to half of the population. Hence it can be derived how vital is the development of the food industry towards development of any nation as a whole. Applications like Grubhub or Seamless are quite popular in this regard for their delivery surcharges and minimums. The other essential factors which influence the customer satisfaction are the music, the ambience and the location which can be highlighted on the online portfolio.
The flag bearer of these movements, our Prime Minister Shri Narendra Modiji, says that in this era, status is not if you are awake or asleep but whether you are online or offline. It is high time we understand the importance of leaving a digital footprint. If rightly used, digitalization can change the course of lifestyle for the better.
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