Too many phones ringing continuously. Agents sitting in front of desktops, receiving calls back to back. Numerous other calls queuing up. And agents seem to be talking breathlessly. Get Free Demo: Top Call Center Software A typical call centre scene, isn’t it? But what happens when agents are unable to handle so many calls at […]
from SoftwareSuggest Blog http://bit.ly/2UOsiC6
via HR Software
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