Why Australians Need to Understand Online Privacy Bill

Australia’s federal government recently passed a bill that is a point of concern for citizens and businesses around the globe. When it was a bill, the measure was widely opposed by digital consumer rights groups and tech companies such as Google and Facebook. Understanding Australia’s New Online Privacy Bill Frequently referred to as an “encryption […]

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The Changing Face of Canadian Online Privacy Laws

With data breaches and hacks on the rise, it’s more critical than ever for governments to protect their citizens and their businesses from cybercrime. These criminals are becoming increasingly sophisticated, which enables them to sneak into a computer system without being detected. When a breach is detected, do businesses know how to react? Has the […]

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CRM and ERP – What is the Main Difference and Why to Use Them

CRM and ERP – these are two of the most widely used software in the industry today. According to Destination CRM, 91% of North American companies with more than 10 employees are using a CRM software today. On the other hand, ERP software has also received wide acceptance. According to Panorama Consulting Solutions, 81% of […]

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CallHippo Virtual Phone System Review – Pricing & Alternatives 2019

In the world of cutthroat competition, businesses need to have different alternatives to support their business expansion. Call center software is one such tool that not only leverages the business reach within the mass but also helps a business to garner considerable customer satisfaction. What is CallHippo? CallHippo is the market leader in providing US […]

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Top eCommerce Trends That Will Dominate in 2019

eCommerce is an ever-burgeoning sector that has witnessed a dramatic rise in the last decade. It is one of the fastest growing sectors in the digital era. According to a report by Kleiner Perkins, consumers are making almost 60% of their purchase through different online channels. This clearly highlights the dominance of this sector in […]

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9 Essentials Of Killer Retail Customer Service

Customer service can either make or break your retail business, it’s simple! A happy customer will keep coming back and will also bring in more customers. But a disheartened customer will never come back and will discourage others to shop from your store. A study reveals that US companies lose approximately $62 billion annually due […]

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You Can’t Go Wrong with These 5 Payment Gateway Services

A payment gateway is an eCommerce service that authorizes the transfer of funds from the buyer to the seller. It facilitates the transfer of transaction data to the buyer’s bank, and on approval of the authorization request, the funds are successfully transferred. Payment gateways have become a crucial element of eCommerce websites. It is an […]

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